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At Afriven, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 7 days from the delivery date for a full refund of the purchase price, minus the original shipping and handling fees. For returns due to receiving a wrong or damaged product, you have up to 10 days from the delivery date to request a refund. In order to be eligible for a refund, the item(s) must be unused and in the same condition that you received them, and must be in their original packaging. To complete your return, we require a receipt or proof of purchase. Please note that items that are not in their original condition or are missing parts, not due to our error, will not be eligible for a return. In addition, returns will not be accepted after 14 days from the delivery date. If you have any questions or concerns about our return policy, please contact us at support@yoitpro.com. We will do our best to resolve any issues and ensure that you are satisfied with your purchase.

Once we receive your returned product and have inspected it, we will send you a notification via email or SMS to let you know that we have received the product. We will also notify you of our decision to approve or reject your refund request. If your request is approved, we will process the refund and the credit will be automatically applied to your bank account or original method of payment within one week. Please note that in order to be eligible for a refund, the product must be in its original condition and packaging, with all parts and accessories included. We reserve the right to refuse a refund request if the product does not meet these requirements. If you have any questions or concerns about our refund policy, please don't hesitate to contact us.